Exporting your organization data (data portability)

Under GDPR Article 20 ("Right to Data Portability"), Organization Owners can request and download a comprehensive archive of their agency and client data at any time.

What is included in the data export

The exported .zip archive contains:

• Client workspace profiles: Metadata, industry classifications, competitor watchlists, and brand keywords (clients.json).
• Analytics & historic metrics: Synchronized multi-channel daily performance time series (analytics_archive.csv).
• Content Lab library: All generated video scripts, hook templates, and production calendar entries (content_scripts.json).
• Social listening mentions: Stored mention records and sentiment history (mentions_export.csv).
• Team & user audit logs: Member roster and activity logs (team_audit.json).

How to request a data export

1. Navigate to Settings → Organization → Data Privacy.
2. Scroll to the Export Organization Data card.
3. Click Generate Full Export Archive.
4. To ensure security, an export authorization code will be sent to the Organization Owner's verified email address.
5. Enter the confirmation code. The export engine compiles the archive in the background.
6. Once ready, a secure, time-limited download link (valid for 48 hours) will be delivered to the Owner's email.